Mumbai, India, sixteenth Might 2024, ZEX PR WIRE, The 11th international version of the World CX Summit & Awards, organized by Trescon, returns to India on 22nd Might 2024 on the Leela, in Mumbai. With greater than 350 CX leaders, prime know-how professionals, and innovators confirmed, the occasion serves as an important terminal in India’s digitization roadmap. This summit facilitates a sturdy change of concepts and units the stage for strategic collaborations that may outline the way forward for CX improvements in India and all over the world.
Having introduced collectively greater than 15,000 CX thought leaders, innovators, specialists, and key stakeholders throughout 10 editions, the World CX Summit has solidified its place as a number one knowledge-sharing platform. On the occasion, attendees interact in insightful periods, fascinating keynotes, and profitable use circumstances to refine their CX methods and ship memorable buyer experiences.
The World CX Summit in India attracts members from numerous industries, together with Automotive, Aviation, Monetary Providers, Actual Property, Human Sources, Retail, and Manufacturing. This broad illustration emphasizes a concerted drive in direction of digital innovation, with every sector allocating tech funding budgets starting from INR 41 lacs to over INR 8.5 crores. This dedication highlights the summit’s essential position as a hub for collaboration and technological development.
Naveen Bharadwaj, CEO of Trescon, sharing his pleasure of the occasion stated, “India’s rapidly growing CX market and robust economic development have established it as the perfect venue for the latest edition of the World CX Summit. Our commitment to cultivating an environment where innovation empowers leaders with transformative insights and strategic alliances is driving industry-wide advancements. This summit serves as a catalyst, converging market leaders, innovators, and policymakers to explore and set new benchmarks in customer experience excellence.”
The World CX Summit will assist manufacturers additional expedite the digital evolution of the economic system by specializing in subjects like enhancing CX technique, amplifying CX via Martech, personalised CX with conversational AI and far more.
The summit affords a large spectrum of professional audio system and panelists akin to:
- Santhosh Rao, Associate & Development Platform Chief, Enterprise Transformation Providers, India – South Asia, IBM
- Buvana Iyer, Shopper Engineering FLM West, IBM
- Rajesh Dogra, Chief Buyer Expertise Officer, Air India
- Sachin Vashishtha, Chief Advertising Officer, Paisabazaar
- Lavanya Pachisia, Chief Working Officer, Zivame
- Sanket Narkar, Chief Advertising Officer, Physics Wallah
- Neelakshi Shalla, SVP & Head – Transformation Program, Buyer Service, Claims & Operational Danger, Bharti Axa Life Insurance coverage
- Priyaah Sundaraam, Vice President of Buyer Expertise and Fulfilment, Cleartrip
- Ashutosh Sharma, Head of Product and Enterprise, Kore.ai
- Ankit Goenka, Senior Vice President & Head Buyer Expertise, Bajaj Allianz Basic Insurance coverage
- Nikhil Asopa, Senior Vice President & Head Buyer Service, Tata Digital
- Anvesha Poswalia, Head of Digital & E-commerce, Unilever
- Supriya Rath, Cx Chief, Lenovo India
- Vijaybahu Joshi, Affiliate Vice President & Head of Expertise Design, Reliance Industries Ltd.
- Sathish Krishnan, Head CRM, Redbus
Sharing her pleasure about talking on the occasion, Priyaah Sundaraam, Vice-President of Buyer Expertise and Fulfilment, Cleartrip stated, ” It’s an honour to share the stage with distinguished Buyer Expertise Leaders on the World CX Summit and Awards and I’m trying ahead to drawing inspiration from the opposite members.”
Sharing their views in regards to the CX panorama, Angira Agrawal, World SVP, GTM and Technique, Exotel, stated, ” Buyer expertise isn’t nearly transactions; it’s about significant connections constructed over time alongside your entire life cycle. Contextual buyer conversations assist create the bridge, with organizations higher understanding buyer wants and exceeding their expectations – from advertising and marketing to gross sales to fulfilment and customer support.”
The summit can even host the ‘Top 100 CX Leaders” and the “Marketing Leader Awards’, the place prime CX and advertising and marketing specialists will likely be honoured for his or her distinctive contributions and achievements. The 11th international version of the summit guarantees to be a groundbreaking occasion, driving innovation and fostering collaboration within the realm of buyer expertise, in the end contributing to enterprise progress on this new period. To ebook your tickets, go to: https://bit.ly/3Py6bL8
The 11th version of the World CX Summit is delivered to you by:
- Lead Associate: IBM
- Platinum Associate: Exotel
- Gold Associate: kore.ai
- Bronze Companions: Limechat; Ebixcash
About Trescon
Trescon is a pioneering pressure within the international enterprise occasions and providers sector, driving the adoption of rising applied sciences whereas selling sustainability and inclusive management. With a deep understanding of the realities and necessities of the expansion markets we function in – we try to ship modern and high-quality enterprise platforms for our shoppers. For extra details about Trescon, go to: www.tresconglobal.com
For media inquiries and additional info, please contact:
Vishal S S
Media, PR and Company Communications Government
Trescon
E mail: vishals@tresconglobal.com
Cell: +91-7358680951
