Bengaluru, India, sixteenth September 2024, ZEX PR WIRE, With three days to go till the World CX Summit and Awards 2024 unfolds, the stage is about for India’s top-notch gathering of buyer expertise leaders and innovators. The occasion is hosted by Trescon will happen in Bengaluru on nineteenth September 2024 on the JW Marriott Lodge. This summit will carry collectively over 200+ C-level consultants to discover the newest developments, share insights, and acknowledge excellence in buyer expertise.
The latest improvements within the AI area carry a complete new dimension to how companies and CX leaders function and work together with prospects. From generative AI to using superior information evaluation to decoding buyer suggestions, these applied sciences are remodeling the way in which organizations perceive and interact with their viewers. AI is really reshaping present enterprise fashions and creating new avenues for aggressive benefits.
The World CX Summit will present a platform for CX consultants and innovators to discover these next-gen options and their impression on buyer expertise. The occasion’s periods will cowl a variety of matters, from enabling security-centric buyer experiences and integrating information analytics to how manufacturers are manoeuvring the digital revolution.
Among the many notable audio system on the occasion are:
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Vishal Bhatia, Chief Digital officer, Canara Financial institution
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Pinkustar Borah, Director, Head of IT – Buyer Expertise, South Asia, Hindustan Unilever Restricted
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Kalyani Seshadri, Lead – Buyer Expertise, Tanishq
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Satish Bettadapur, Vice President & International Head for Buyer Care Facilities, HP
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Lakshman Velayutham, CMO, Ujjivan Small Finance Financial institution
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Fasih Abbas M, Senior Director & Head of Buyer Success, Cashfree Funds
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Tanuj Diwan, International Head- SurveySensum
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Ankit Goenka, Senior VP- Buyer Expertise, Bajaj Allianz
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Komal Prasad B, Vice President – Occupier Care & Experiences, Status Group
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RAMANATHAN RV, Co-founder and CEO, Hyperface
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RAKHI RANA, COO, Drools
Attendees can even interact in thought-provoking panel discussions and keynote periods designed to foster collaboration and encourage new approaches to buyer expertise administration. The summit will turn into a vital discussion board for driving innovation, sharing finest practices, and setting new benchmarks for excellence in buyer expertise.
“As Bengaluru hosts the World CX Summit and Awards 2024, it underscores the city’s role in shaping the future of customer experience. The summit serves as the premier platform for exploring the latest advancements and strategies in customer experience, setting new standards for excellence and innovation,” states Mithun Shetty, Vice-Chairman, Trescon.
Sharing the significance of the summit, Tanuj Diwan, International Head- SurveySensum mentioned, “CX has shifted from a ‘nice-to-have’ to a critical business priority in India. While AI and analytics are key, getting the basics right—like customer profiling and tech integrations—is essential to align CX teams and drive sustainable growth.”
Ramanathan RV, Co-founder and CEO of Hyperface mentioned, “The intersection of technology and fintech is not only driving financial inclusion but also fundamentally reshaping customer expectations. The World CX Summit brings together the industry’s trailblazers, and we are excited to contribute to discussions that will shape embedded finance experiences.”
The occasion can even showcase the much-awaited World CX Awards, spotlighting and celebrating the pioneering achievements of the nation’s foremost CX professionals. This section will honour excellent management and distinctive contributions throughout varied sectors, marking a outstanding celebration for the ‘Top CX Leaders Awards’ and ‘Top Marketing Leaders’. Register to affix these setting new benchmarks in buyer expertise and advertising innovation. Safe your home right this moment!
The 12th version of the World CX Summit & Awards is dropped at you by
About Trescon
Trescon is a pioneering drive within the international enterprise occasions and providers sector, driving the adoption of rising applied sciences whereas selling sustainability and inclusive management. With a deep understanding of the realities and necessities of the expansion markets we function in – we try to ship progressive and high-quality enterprise platforms for our purchasers. For extra details about Trescon, go to: www.tresconglobal.com
For media inquiries and additional info, please contact:
Vishal S S
Media and Communications Specialist
Trescon
E mail: vishals@tresconglobal.com
Cellular: +91-7358680951
